FAQs

How often are meals delivered?
Up to 5 days, minimum 2 days.

How much does it cost?
$12 per meal plus tax which includes delivery and gratuity. You will be charged for one week at a time and the payments will be automatically withdrawn every week for a minimum of 4 weeks.

How big are the portions?
Typically between 15 to 18 ounces per individually portioned servings.

Where are you currently delivering?
From Bountiful to Sandy. Inquire for more details.

What if I am not home during the delivery time?
If you are not home at the time of delivery, we’ll leave your meal on your doorstep in airtight containers and an insulated bag or follow your instructions of placement. Simply leave the bags outside when you are expecting a delivery and the driver will know what to do. We recommend microwaving the meals 30-60 seconds on high in the sealed containers for warm meals and 2 minutes for chilled meals if reheating is required. They can also enjoyed three or maximum four days after delivery if refrigerated.

When do my meals begin being delivered?
An email confirmation will be sent to you informing you of the exact start date (Meals typically begin delivery the following Monday, unless you ordered later in the week).

Where and how are meals prepared?
Wasatch Fresh only uses commercial kitchens based in Salt Lake City. We are strict with our cooking procedures to ensure the best as well as safest meals possible for our clients.

How do I get meals I want?
Our menu will be ready 6 weeks out. Monday is always poultry; Tuesday is always pork; Wednesday is always vegetarian; Thursday is always seafood; Friday is always Beef or vegetarian. Simply log in to your account to choose the days that match your taste.

What are the terms of the meal program?
Choose from our menu and order meals 4 weeks in advance. Our meal plan has a minimum 4 weeks of service, and your account is automatically renewed for your convenience. We also have a no-hassle satisfaction guarantee on any of our meals as well as canceling our services. Contact us 7 days in advance of the renewal date to end service. See our service agreement.

What if I live in a secure building or gated community?
We are able to deliver to customers in secure buildings or gated communities; however, we require an access code, key, or other means of entry so we can leave your dinner at your door if you do not answer. If you prefer to pick up meals we are conveniently located on main street between 1300 - 1400 south in Salt Lake City. We are open until 4:00 pm Monday - Friday. Please inquire for more details.

What if I am not happy with a meal?
If there is any reason a meal you receive is not to your satisfaction, please let us know and we will credit the meal back to your account. No need to return any meals. We value your feedback and offer complete satisfaction guarantee.

How long will the meals keep in my fridge or freezer?
Our meals should keep for up to 4 days when properly refrigerated.

Where can I get more information about Wasatch Fresh?
Contact us at info@wasatchfresh.com
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